If you wish to make an exchange or return, the product must be returned in new condition, without any signs of use, within 15 days of receipt of the order.
The product must be returned in its original packaging.
You should send an email to firstname.lastname@example.org with the following information:
- full name;
- order number;
- product reference;
- reason for exchange or return;
- in case of change of size, mention the desired number;
- in case of exchange for another product, mention the product, reference and number sought;
Exchanges will always be subject to stock availability.